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John M. Wilson Jr.


John holds a degree in Computer Science and a focus of study in Business & Marketing from Cleveland State University. His passion for lakes and ponds began in 1983, when he began working for the small family company that would one day become AQUA DOC. In 1989 John purchased the company from founder William P. Cloonan and has grown AQUA DOC into the industry leader it is today. To this day, John’s hands-on involvement with his company has not changed and he can still be found on the many lakes and ponds AQUA DOC manages and meeting with clients.

John and the AQUA DOC Team have been recognized by the Lake-Geauga Fast Track 50 for eight consecutive years as one of Lake and Geauga County’s fastest growing companies and Case Western Reserve Weatherhead School of Management’s Weatherhead 100 as one of the fastest growing companies in the State of Ohio. John is an active member of NALMS; North American Lake Management Society, MAPMS; Midwest Aquatic Plant Management Society, CAI; Community Associations Institute, OLMS; Ohio Lake Management Society, APMS; Aquatic Plant Management Society, AERF; Aquatic Ecosystem Restoration Foundation, and RISE; Responsibility for Sound Environment.

When John is not out on the waters, he is spending quality time with his wife of thirty-four years, Jeanine and their two children, Maddie and Johnny III. John’s hobbies include playing hockey and baseball, and can often be found attending sporting events from the local Kirtland High School football game to the World Series.

Nate Robinson


Nate is a graduate of Ohio Wesleyan University and has been in the green industry for more than forty years. With focus on plants and chemistry, Nate enjoyed a twenty-plus year career with Leisure Lawn, Inc., in Dayton, Ohio. While with Leisure Lawn, Nate was VP of Sales & Marketing, overseeing twelve markets with more than 85,000 customers, and held a seat on the Board of Directors.

Since joining the AQUA DOC family in 2004, Nate has developed a passion for sustainable stewardship of our environment, especially aquatics. He takes pride in the many projects he has undertaken with the Ohio Department of Natural Resources, helping to keep protected waters clean and clear. As CFO, he also has a passion for sustainable business, developing a budgeting plan to protect AQUA DOC’s financial waters ensuring our customers the best value for their services.

Nate has enjoyed a fun filled, thirty-five-year marriage with his wife Peggy and is proud father of Ben (an AQUA DOC team member) and Andrea. Nate enjoys traveling, football, and good food.

Dave Ryks

Director of Branch Operations

Dave is a Rutgers University grad with a degree Landscape and Turf Management. Dave worked within the golf course industry for ten years before joining the AQUA DOC team in 2007. His knowledge, experience, and management expertise have been invaluable to AQUA DOC and within four years Dave promoted to Director of Branch Operations. An avid sports fan, Dave will attend events whenever possible. Dave is happily married with a young family of three children.

Kelley Farkas

Director of Corporate Communications

Kelley has been an AQUA DOC team member for sixteen years. Her commitment to excellent customer service has led her to the position of Director of Corporate Communications. Kelley’s specialties are managing client relationships and identifying potential new business opportunities. She strives to communicate AQUA DOC’s dedication to beautiful, open waters to both our current and future clients. Kelley also concentrates on intracompany communication, building employee relationships, and leading the customer service administrative team. When time allows, Kelley enjoys spending time with her family, friends, and dogs Chico and Max. She is also a huge Cleveland sports fan, attending many Indians, Browns, and Cavalier’s games.

Heath Spence

Lead Biologist and General Manager

Heath has been a valued member of the AQUA DOC team for twenty years. While obtaining his Biology degree at Bowling Green University, Heath had the opportunity to study at the Gulf Coast Research Lab in Ocean Springs, Mississippi where is passion for aquatics emerged. He shares his passion and vast knowledge with all AQUA DOC team members by developing and teaching AQUA DOC University. AQUA DOC U is a yearly, multi-leveled set of courses aimed at growing the skills and expertise of all AQUA DOC Aquatic Specialists and support staff. As General Manager, Heath oversees the AQUA DOC pond management programs from chemistries to customer service. Heath is a licensed scuba diver, a skill he utilizes in his profession and free-time diving in waters from Ohio to the Caribbean.

Cynthia Bowes

Director of Finance

Cynthia joined the AQUA DOC team in 2006. With a focus on finance and human resources, Cynthia manages the financial administration team as well as employee payroll and benefit packages. Cynthia also has extensive knowledge of AQUA DOC’s retail products and enjoys helping customers choose the right size pump or chemistry to keep their watergardens and ponds clean and healthy. When away from work, Cynthia loves being with her family and beloved dogs Frankee and Moxiee, and maintaining her own backyard watergarden.

Carter L. Bailey

Aquatic Biologist

Originally from Upstate New York, Carter grew up knowing he wanted to work with freshwater in a way that could help people. This desire led him to study environmental sciences, earning his BS in Environmental Science with a concentration in Watershed Hydrology from State University of New York College of Environmental Science and Forestry, and a MS in Lake Management from the State University of New York College at Oneonta. After receiving his masters, Carter joined AQUA DOC in 2013 and moved to Ohio. Carter believes that in the freshwater environment, lake managers bridge the gap between stakeholders and the scientific community. His position at AQUA DOC allows him to bridge that gap and fulfill his desire to help people by working with citizens, citizen groups, and government agencies to maximize their freshwater resources. In his free time, Carter enjoys hiking, mountain biking, fishing, skiing, and snowmobiling.

Bryan Polkow

Manager of Aeration and Fountain Technology

Bryan joined AQUA DOC in 2007. His prior experience working with pump technology led him to his position as Fountain and Aeration Division Manager where he oversees maintenance, repairs, installations, inventory control, job estimating, and customer service. To keep himself current on the ever changing and improving technology, Bryan maintains certifications in training and authorized maintenance for all major manufacturers including AquaMaster, Kasco, Otterbine, Aqua Control, Airmax, Vertex, and The Power House. He shares his knowledge with his team members to ensure they have the certifications and training they require to properly install and maintain our customer’s equipment. Bryan’s hobbies include hunting, fishing, camping, gardening, RC cars, and model railroads.

Shawn Spence

Columbus Regional Manager

Shawn obtained a Communications degree from Bowling Green University before joining AQUA DOC in 1999. Shawn has grown with AQUA DOC and ultimately relocated from Cleveland to our Columbus location in 2009 as Regional Manager. Shawn teaches new team members, ensures AQUA DOC’s licensed Aquatic Specialists have the best and latest technology and information to employ best management strategies, and promotes excellent customer service. His communications expertise is evident in the rapport he has developed with him team and customers and in the growth of our Columbus location. Shawn is an avid outdoorsman and fisherman.

Chris Sullivan

Columbus Assistant Regional Manager

Chris acquired a degree in Business Administration from Franklin University. As Columbus Assistant Regional Manager, Chris concentrates on customer communication and service, and new business development. Chris is a licensed applicator allowing him to be in the field managing waters as well. Chris is happily married with two young daughters, and enjoys spending free time fishing and golfing

Jim Reynolds

Cincinnati Regional Manager

Jim studied at Southampton College focusing on freshwater and marine biology. Following college, he began his career in the aquatics industry helping clients maintain healthy fisheries and consulting on algal and plant management strategies. Jim enjoys teaching others about fresh water resources and, each spring, lends him time to deliver talks at various pond clinics such as those sponsored by local soil and water conservation districts. As AQUA DOC’s Cincinnati Regional Manager, Jim oversees the tri-state area of Ohio, Indiana, and Kentucky, ensures his team is prepared to manage our client’s waters, and communicates with customers. Jim’s hobbies include fishing, kayaking, snorkeling, scuba diving, and skiing.

Jared Moore

Cincinnati Production Manager

Jared joined the AQUA DOC team in 2012 after graduating from the University of Cincinnati with a Civil and Environmental Engineering degree. Jared’s love of the water led him to his career with AQUA DOC and becoming a licensed applicator. As production manager, Jared not only manages his customer’s ponds, but oversees routing and scheduling for the Cincinnati division. When not spending time with wife and young son, Jared enjoys fishing and kayaking and is an active member of The Hobie Kayak Fishing Team.

Joe Reynolds

Atlanta Regional Manager

Joe is a Reinhardt University graduate with a Bachelor’s in Biology. Joe grew up raising cattle, hay farming, and managing 1200 acres of leased white-tailed deer and wild turkey hunting lands. His upbringing fostered his passion for the outdoors and natural resource conservation. This love nature led him to his career and made him a valuable addition to our Atlanta team. In his free-time Joe enjoys hunting, fishing, hiking, and off-road trail riding.